Terms & Conditions

Internaut — Terms of Service Last updated: 2026-08-29

These Terms & Conditions (“Terms”) govern your access to and use of Internaut, the AI-powered web monitoring platform available at app.internaut.ai and related services (the “Service”), provided by EdgeLeap B.V., a company registered in the Netherlands under Chamber of Commerce (KvK) number 60431962, with its registered office at Hooghiemstraplein 15, 3514 AX Utrecht, The Netherlands (“EdgeLeap”, “we”, “us”). Internaut is a trade name (handelsnaam) of EdgeLeap B.V.

By creating an account or otherwise using the Service, you (“you”, “User”) agree to these Terms. If you’re using the Service on behalf of an organization, you confirm you have the authority to bind that organization, and “you” refers to both you and the organization.

If you don’t agree with these Terms, please don’t use the Service.

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1. What Internaut is

Internaut lets you set up AI-powered web monitors — which we call Internauts — that track topics you define and deliver results (such as alerts, digests, and reference documents) based on content found and processed from third-party sources on the web.

2. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding contract to use the Service. You’re responsible for ensuring you’re authorized to use whatever payment method you provide us with, including a company-issued card; we don’t verify this.

3. Your account

• You’re responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
• You must provide accurate registration information and keep it up to date.
• Notify us promptly at support@internaut.ai if you suspect unauthorized use of your account.

4. Free trial

We may offer a free trial of limited duration. There is no free tier: if you don’t subscribe to a paid plan before the trial ends, you’ll lose access to the Service — including your configured Internauts and any content generated during the trial — until you subscribe. We may delete unclaimed trial data after an extended period of inactivity, consistent with our data retention practices described in our Privacy Policy. We can change or withdraw trial offers at any time.

5. Subscriptions, billing, and cancellation

• Plans. The Service is offered on monthly or annual subscription plans. Each plan includes a fixed number of Internauts and access to related features, as described on our pricing page at the time of purchase.
• Payment. Payments are processed by our payment provider, Stripe. By subscribing, you authorize us (via Stripe) to charge your chosen payment method on a recurring basis until you cancel.
• Plan changes. If you upgrade or downgrade your plan, we use Stripe’s standard proration calculation to adjust the amount charged or credited for the current billing period.
• No refunds. Payments are non-refundable. If you cancel, you’ll retain access to the Service for the remainder of the billing period you’ve already paid for; we won’t refund any unused portion.
• Auto-renewal. Subscriptions renew automatically at the end of each billing period unless cancelled beforehand via your account settings.
• Failed payments. If a payment fails, we may suspend or limit access to the Service until payment is resolved.
• Price changes. We may change subscription prices from time to time. We’ll give you reasonable notice before a price change takes effect for your next renewal.

6. Fair use

Certain AI-powered features (such as conversational/chat-based interactions) are subject to fair-use limits, designed solely to prevent abuse and protect Service quality for all users. These limits are set generously for normal use, aren’t published as fixed figures, and may be adjusted at our discretion over time. If we determine your usage is excessive or abusive, we may throttle, restrict, or suspend the relevant feature — with notice where practical.

7. Acceptable use

You agree not to:

• use the Service for any unlawful purpose, or to monitor content in a way that infringes others’ rights (privacy, intellectual property, etc.);
• attempt to circumvent usage limits, security measures, or access controls;
• reverse-engineer, scrape, or resell the Service without our written permission;
• use the Service to build a competing product;
• use the Service to generate or distribute spam, malware, or unlawful content;
• interfere with the Service’s operation or other users’ use of it.

We may suspend or terminate accounts that violate this section.

8. Your content

• What you provide. You retain ownership of the instructions, configurations, and any content you input into the Service (“User Content”).
• License to us. You grant us a worldwide, non-exclusive license to use, host, process, and display your User Content solely to provide, maintain, and improve the Service.
• Results. Content generated by Internaut for your account is made available to you for your own use. We don’t claim ownership over it, but we retain all rights to the underlying Service, technology, and models used to generate it.

9. Third-party and AI-generated content

Internaut monitors, retrieves, and summarizes content from third-party sources on the open web, and uses AI/large language models to assess relevance and generate results for you.

• We don’t control, verify, or guarantee the accuracy, completeness, timeliness, or legality of third-party source content, and we’re not responsible for the content, availability, or practices of any third-party website or source the Service monitors.
• AI-generated results may contain errors, omissions, or inaccuracies (“hallucinations”) and don’t constitute legal, financial, investment, medical, or other professional advice. They shouldn’t be relied on as your sole source of truth for decisions with significant consequences.
• You’re responsible for independently verifying any information from the Service before acting on it, and for ensuring your use of the Service (including what you choose to monitor) complies with applicable law and any third party’s rights.
• We may limit, filter, or stop monitoring particular sources at our discretion, including in response to a rights holder’s request or technical constraints.

10. Intellectual property

The Service, including its software, design, technology, trademarks, and the “Internaut” name and logo, is owned by EdgeLeap or its licensors and is protected by intellectual property laws. Except for the rights expressly granted to you in these Terms, we reserve all rights in and to the Service.

11. Service availability and changes

We aim to keep the Service available and reliable, but we don’t guarantee uninterrupted or error-free operation, and we’re not liable for outages or issues caused by third-party infrastructure or service providers we rely on. We may modify, suspend, or discontinue the Service (in whole or in part) at any time. If we discontinue the Service entirely, we’ll aim to give reasonable advance notice; we’re not obligated to provide refunds or credits in that case, though we may choose to at our discretion.

12. Suspension and termination

• By you. You can cancel your subscription and/or delete your account at any time via your account settings or by contacting us.
• By us. We may suspend or terminate your access if you materially breach these Terms, if required by law, or to protect the security or integrity of the Service. Where practical, we’ll give notice first.
• Effect of termination. Sections that by their nature should survive termination (e.g. payment obligations already incurred, ownership, liability limitations, governing law) will survive.

13. Disclaimers

The Service is provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We don’t warrant that the Service will be error-free, uninterrupted, or that its results will be accurate or complete.

14. Limitation of liability

To the maximum extent permitted by law:

• Our total liability arising out of or related to these Terms or the Service is limited to the amount you paid us in the 12 months preceding the claim.
• We’re not liable for indirect, incidental, consequential, special, or punitive damages, or for lost profits, revenue, data, or business opportunities, even if we’ve been advised of the possibility of such damages.

Nothing in these Terms limits liability that cannot be excluded or limited under applicable law (for example, liability for death or personal injury caused by negligence, fraud, or willful misconduct). If you’re a consumer, nothing in these Terms affects any rights you have under mandatory consumer-protection law that cannot be waived by contract.

15. Indemnification

You agree to indemnify and hold EdgeLeap harmless from claims, damages, and expenses (including reasonable legal fees) arising from your misuse of the Service or breach of these Terms.

16. Changes to these Terms

We may update these Terms from time to time. If changes are material, we’ll notify you (for example, by email or an in-app notice) before they take effect. Continuing to use the Service after changes take effect means you accept the updated Terms.

17. Governing law and disputes

These Terms are governed by the laws of the Netherlands, without regard to conflict-of-law principles. Any disputes will be submitted to the competent court in the Netherlands with jurisdiction over EdgeLeap’s registered office, unless mandatory consumer-protection law gives you the right to bring proceedings elsewhere.

18. Miscellaneous

• Entire agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and EdgeLeap regarding the Service.
• Severability. If any provision is found unenforceable, the rest of the Terms remain in effect.
• No waiver. Our failure to enforce any provision of these Terms isn’t a waiver of our right to do so later.
• Assignment. You may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
• Force majeure. We’re not liable for delays or failures caused by circumstances beyond our reasonable control, including outages of third-party infrastructure or service providers we rely on.

19. Contact

Questions about these Terms? Contact us at support@internaut.ai. If your organization requires a Data Processing Agreement (DPA) for its own compliance needs, see our Privacy Policy or contact us at support@internaut.ai.

EdgeLeap B.V. Hooghiemstraplein 15, 3514 AX Utrecht, The Netherlands KvK: 60431962